tbaee Privacy Policy – Your Data, Your Rights

1.Who We Are

tbaee ("we", "us", "our") operates the online casino platform available at tbaee.vip. We are the data controller responsible for the personal information you provide when you register, deposit, play, or interact with any part of the tbaee platform.

This Privacy Policy applies to all users of the tbaee website and mobile app, regardless of how they access the platform. It covers all personal data collected from the moment you visit tbaee.vip, whether or not you create an account.

If you have questions about this policy or want to exercise any of your data rights, you can reach us at [email protected]. Our team is available 24 hours a day, 7 days a week.

2.Data We Collect

tbaee collects personal data in two ways — information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of what we collect and why:

3.How We Use Your Data

tbaee uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. Specifically, your data is used to:

• Create and manage your tbaee account, including verifying your identity during registration and KYC checks.
• Process deposits, withdrawals, and other financial transactions securely in BDT.
• Detect and prevent fraud, money laundering, and other illegal activity on the platform.
• Personalise your experience on tbaee — for example, remembering your game preferences and language settings.
• Send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts.
• Send promotional communications about tbaee bonuses and offers, where you have opted in to receive them.
• Comply with legal and regulatory obligations applicable to online gaming platforms.
• Analyse platform usage to improve tbaee's games, features, and overall user experience.
• Enforce tbaee's Terms and Conditions and resolve disputes.

4.Legal Basis for Processing

tbaee processes your personal data on the following legal grounds:

• Contract Performance — Processing is necessary to fulfil our obligations to you under the tbaee Terms and Conditions, including operating your account and processing transactions.
• Legal Obligation — tbaee is required by law to collect and retain certain data for anti-money laundering (AML), know-your-customer (KYC), and responsible gaming compliance purposes.
• Legitimate Interests — tbaee processes some data to protect the platform from fraud, improve our services, and ensure the security of all players.
• Consent — Where tbaee relies on your consent — for example, for marketing communications or non-essential cookies — you can withdraw that consent at any time.

5.Sharing Your Data

tbaee does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually obligated to protect it:

• Payment Processors — bKash, Nagad, Rocket, and bank partners receive the minimum data necessary to process your transactions securely.
• Identity Verification Providers — Third-party KYC services receive your identity documents to verify your age and identity as required by our operating obligations.
• IT and Security Providers — Cloud hosting, cybersecurity, and fraud detection partners may process technical data to keep the tbaee platform secure and operational.
• Legal and Regulatory Authorities — tbaee may be required to disclose data to law enforcement or regulatory bodies where required by applicable law.
• Business Transfers — In the event of a merger, acquisition, or sale of tbaee's business, your data may be transferred to the new entity, subject to the same privacy protections.

6.Cookies and Tracking

tbaee uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use it. Here is what each type of cookie does:

• Essential Cookies — Required for the tbaee platform to function. These keep you logged in, maintain your session, and enable core features. They cannot be disabled.
• Preference Cookies — Remember your settings such as language, display preferences, and game history so you don't have to reconfigure them every visit.
• Analytics Cookies — Help tbaee understand which pages and games are most popular, how long players stay, and where issues occur. This data is aggregated and anonymised.
• Security Cookies — Used to detect suspicious activity, prevent fraud, and protect your tbaee account from unauthorised access.

You can manage non-essential cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of the tbaee platform. tbaee does not use third-party advertising cookies or cross-site tracking technologies.

7.Data Retention

tbaee retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The following general retention periods apply:

• Account Data — Retained for the duration of your active account plus a minimum of five years after account closure, as required for AML and KYC compliance.
• Transaction Records — Retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping obligations.
• Support Communications — Retained for two years from the date of the last interaction, unless the matter relates to an ongoing dispute.
• Technical and Usage Data — Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When data is no longer required, tbaee securely deletes or anonymises it so it can no longer be linked back to you.

8.Your Rights

As a tbaee player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

• Right of Access — You can request a copy of all personal data tbaee holds about you at any time.
• Right to Rectification — If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to Erasure — You can request that tbaee delete your personal data, subject to our legal retention obligations.
• Right to Restrict Processing — You can ask tbaee to limit how we use your data in certain circumstances.
• Right to Data Portability — You can request your data in a structured, machine-readable format so you can transfer it to another service.
• Right to Object — You can object to tbaee processing your data for direct marketing purposes at any time.
• Right to Withdraw Consent — Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

9.Data Security

tbaee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:

• All data in transit is encrypted using TLS 1.2 or higher.
• Sensitive data at rest — including payment information and identity documents — is encrypted using AES-256 encryption.
• Access to personal data within tbaee is restricted to authorised personnel on a strict need-to-know basis.
• tbaee conducts regular security audits and vulnerability assessments of its platform infrastructure.
• Two-factor authentication (2FA) is available for all tbaee player accounts and is strongly recommended.
• In the event of a data breach that affects your personal data, tbaee will notify you promptly in accordance with applicable legal requirements.

While tbaee takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

10.Children's Privacy

The tbaee platform is strictly for adults aged 18 and over. tbaee does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe a minor has accessed the tbaee platform, please contact us immediately at [email protected] so we can take appropriate action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.

11.Changes to This Policy

tbaee may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

Where changes are significant, tbaee will notify registered players via email or an on-platform notification. Your continued use of the tbaee platform after the updated policy is published constitutes your acceptance of the changes. If you do not agree with the updated policy, please stop using the platform and contact support to close your account.

12.Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tbaee handles your personal data, please get in touch with our support team. We're here around the clock to help.